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Frequently Asked Dental Questions – Rocky Mount, NC

We Love Educating & Collaborating with Patients

Do you have a question about a treatment that we offer? Are you wondering why you can’t get rid of your bad breath? No matter what your concerns are, as long as they’re dental-related, we’ll be more than happy to help. We enjoy being able to educate patients and work together to make sure that your oral health stays on the right track. Below, we’ve compiled some of the most common questions that we receive, along with our answers. If you don’t see the information you’re looking for, don’t hesitate to call us.

Do you accept dental insurance?

Your insurance is a contract between the insured and the insurance company. As a courtesy to our patients, we will file your primary insurance for you. If your insurance has not paid the claim within 60 days, you will be billed for the balance and payment in full will be expected at that time.

We will, however, continue to work with the insurance company to expedite your reimbursement. Although your insurance may assist you with partial payment of your treatment, the estimated portion, which is not covered, is due when services are rendered. It is your responsibility to inform our dental office of any changes regarding your insurance coverage.

What payment methods do you accept, and what are your financing options?

We accept cash, check, credit cards, and offer additional financing through CareCredit. Payment for treatment is due in full at the completion of services.

I brush every day, but my breath just is not fresh. Is there anything I can do?

In your checkup, we can look for the cause of your bad breath, also known as halitosis. Some patients suffer from bad breath caused by tooth decay, gum disease, or a smelly substance put off by bacteria. With modern procedures and products to promote fresh breath, our team can help you regain your confidence!

I want to know more about changing my smile. What do you suggest?

An appointment. Your smile and your goals are unique. We offer a wide range of cosmetic dentistry services, and after your consultation, you'll know which services will deliver the smile of your dreams.

Is teeth whitening safe?

Absolutely. Teeth whitening uses safe and effective bleaching gel to melt away stains and discoloration. Choose from KöR Whitening in our dental office or convenient take-home teeth-whitening kits.

How can I make my smile brighter?

We offer custom-made take-home trays with professional whitening gel for safe and effective teeth whitening in the comfort of your own home. Home whitening yields excellent results!

What are my options to replace missing teeth?

We offer bridgework, partials, full dentures, and implant restorations to replace missing teeth. Learn more about these services on our services page, and then call our Rocky Mount dental office for a consultation. With X-rays, intraoral photos, and a thorough assessment of your dentition, the dentist can help you decide which replacement option will be best for you.

What can you do to straighten my smile?

Porcelain veneers can correct slight misalignments and gaps, as well as discolorations, chips, and other imperfections. We also offer a modern and discreet orthodontic treatment, called Invisalign.

What should I bring to my first visit?

If you are coming from another dental office and have X-rays less than three years old, please bring them with you to avoid taking additional films or delaying treatment. We will also be happy to call and have them sent to our dental office in Rocky Mount.

Please notify us a couple of weeks prior to your appointment to allow time for us to receive them.

Please bring any medications you are currently taking so we can record them in your records. We will also need information about your insurance coverage.

Have Questions? We’ve Got the Answers for You.