Frequently Asked Dental Questions
Do you accept dental insurance?
Your insurance is a contract between the insured and the insurance company. As a courtesy to our patients, we will file your primary insurance for you. If your insurance has not paid the claim within 60 days, you will be billed for the balance and payment in full will be expected at that time.
We will however, continue to work with the insurance company to expedite your reimbursement. Although your insurance may assist you with partial payment of your treatment, the estimated portion, which is not covered, is due when services are rendered. It is your responsibility to inform our office of any changes regarding your insurance coverage.
What payment methods do you accept, and what are your financing options?
We accept cash, check, credit cards, CareCredit. Payment for treatment is due in full at the completion of services. Visit CareCredit online to complete an application for no-interest or extended payment options or call one of our administrative staff that will be glad to assist you in arranging financing.
I brush every day, but my breath just is not fresh. Is there anything I can do?
In your checkup, we can look for the cause of your bad breath, also known as halitosis. Some patients suffer from bad breath caused by tooth decay, gum disease, or a smelly substance put off by bacteria. With modern procedures and products to promote fresh breath, our team can help you regain your confidence!
I want to know more about changing my smile. What do you suggest?
An appointment. Your smile and your goals are unique. We offer a wide range of cosmetic dentistry services, and after your consultation, you'll know which services will deliver the smile of your dreams.
Is teeth whitening safe?
Absolutely. Teeth whitening uses safe and effective bleaching gel to melt away stains and discoloration. Choose from Zoom! Whitening in our office or convenient take-home teeth-whitening kits.
How can I make my smile brighter?
We offer custom-made take-home trays with professional whitening gel for safe and effective teeth whitening in the comfort of your own home. Home whitening yields excellent results up to eight shades or better! Two weeks of use produces optimal results, but if your teeth reach the desired shade before then, simply discontinue treatment.
What are my options to replace missing teeth?
We offer bridgework, partials, full dentures, and implant restorations to replace missing teeth. Learn more about these services on our services page, and then call our Rocky Mount dental office for a consultation. With X-rays, intraoral photos, and a thorough assessment of your dentition, the dentist can help you decide which replacement option will be best for you.
What can you do to straighten my smile?
Porcelain veneers can correct slight misalignments and gaps, as well as discolorations, chips, and other imperfections. Porcelain veneers are one of the most popular cosmetic dentistry procedures available today.
What should I bring to my first visit?
If you are coming from another office and have x-rays less than three years old, please bring them with you to avoid taking additional films or delaying treatment. We will also be happy to call and have them sent to our dental office in Rocky Mount, NC.
Please notify us a couple weeks prior to your appointment to allow time for us to receive them.
Please bring any medications you are currently taking so we can record them in your records. We will also need information about your insurance coverage.
Please bring your current insurance information with you.